Admittedly it’s a new product, but currently there is no elegant way to manually backup your WordPress site at GoDaddy WordPress Managed Hosting. GoDaddy does take a nightly snapshot of the files and database and keeps it around for 30 days. But if you want to rollback to a previous version, you have to call customer support and get them to do it.
It should be simple to backup your site
If you want to make a backup on your own, say just before you install a new theme or make a major change to the site, you should be able to just click a button and have it happen. Same thing with a restore point — point and click.
But currently with GoDaddy WordPress Managed Hosting plans you have to do it manually — meaning logging into phpMyAdmin and exporting the database and using a SFTP client to go grab your wp-content folder!
Inexpensive managed hosting is an ideal solution for my small business clients that are not particularly technically astute. It’s supposed to off-load some of the technical details that make keeping your site running kind of scary. So asking this type of site owner to configure an SFTP client to grab the contents of a folder on their server, or even worse use phpMyAdmin to export all the tables of their site’s MySQL database is just insane!
For security reasons, GoDaddy blacklists all backup plugins that I would normally use to make scheduled and ad hoc backups easy (though I did go ahead and installed and used Duplicator to grab a quick copy of the site.)